Monday, 30 January 2017
USA: Delta Air Lines Domestic Planes Stop Due To A Systems Outage
Delta's website and mobile app as well as airport information screens and computers at the airline's reservation desks were still down as of midnight ET, barring travelers from obtaining information about their flight statuses.
Delta's website was down early Monday after a systems outage forced the airline to ground its domestic fleet, causing delays and at least 150 flight cancellations.
"I want to apologize to all of our customers who have been impacted by this frustrating situation," Delta CEO Ed Bastian said in a statement. "This type of disruption is not acceptable to the Delta family who prides itself on reliability and customer service.
"I also want to thank our employees who are working tirelessly to accommodate our customers," he added.
More cancellations were expected because of the outage, the airline said in a statement, especially at Delta hub airports like Atlanta, Memphis and Minneapolis-St. Paul.
Delta said in the statement that it would not fly unaccompanied minors through noon ET on Monday.
International flights and flights in the air Sunday night were not affected by the stoppage, the airline said in a statement at 8 p.m. ET.
Jeremy Webb said his flight from Los Angeles International Airport to Maui, Hawaii, was held on the tarmac for an hour and a half.