Showing posts with label Department of Tourism and Commerce Marketing. Show all posts
Showing posts with label Department of Tourism and Commerce Marketing. Show all posts

Thursday, 27 October 2016

UAE: 1,800 Units Approved, Dubai Tourism

With more than 1,800 units now approved and in operation across the city, Dubai's holiday home sector is on track to expand its capacity to cater to diversifying visitor segments.

Dubai's Department of Tourism and Commerce Marketing (Dubai Tourism) said the growth of this sector is being driven by effective government regulations designed to increase competitiveness, transparency, safety and standardisation.

The holiday home sector has emerged as a new segment in Dubai's thriving tourism industry on the back of Dubai Tourism's decision earlier this year to allow private homeowners to apply for a holiday home permit and start leasing their properties directly.

Dubai Tourism said since the introduction of updated regulations in May, 109 homeowners had submitted applications for a holiday home permit, of which 39 have now been approved, enabling them to enter the market.

"These join the 78 approved holiday home operators already doing business in Dubai. Moving forward, Dubai Tourism anticipates further growth across the sector," Dubai Tourism said.

"To maintain standards, Dubai Tourism regularly inspects registered homes, which are classified as either 'standard' or 'deluxe' depending on their offering. At present, 83 per cent of the more than 1,800 approved holiday homes are rated standard and 17 per cent deluxe. Units are spread across the city, with the highest concentrations currently in Dubai Marina, Palm Jumeirah, Jumeirah Beach and Downtown Dubai," said Khalid bin Touq, executive director, tourism activities and classification sector, Dubai Tourism.

How to obtain licence
To obtain a licence, homeowners must ensure their property meets the required quality, health and safety standards, while also offering all necessary amenities and guest services, as well as insurance coverage and wider community integration.

"Owners are also accountable for ensuring the property meets all legislative requirements and complaint management policies, and is accurately listed to visitors and sufficiently maintained. Dubai Tourism inspections ensure that holiday homes are standardised. Home owners that do not comply with regulatory demands may be issued with penalties," it said.

Dubai's holiday home initiatives are part of the emirate's objectives to further diversify and increase its hospitality offering in line with its Tourism Vision to attract 20 million visitors per year by 2020.

Holiday homes also complement the positive growth trends in the city's wider hotel and hotel apartment segment, catering to diversifying traveller demographics and needs, and ensuring Dubai provides accommodation options to suit all types of visitors.

As envisioned by His Highness Shaikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, the city has emerged as the world's fourth-largest destination for tourism, boosted the tourism sector's size six-fold and assigned the government departments to work as one team to place Dubai on the world tourism landscape.

"With demand increasing, overall projected occupancy rates until 2018 are expected to be maintained at a strong 77 per cent approximately, ensuring Dubai's hotel industry retains its attractiveness while allowing the emirate to build stronger competitiveness as a global tourist destination," Helal Saeed Almarri, director-general of Dubai Tourism, said.

Dubai has raised its hotel capacity to more than 100,000 rooms, and tourist arrivals to more than 14.2 million in 2015. The new target is to achieve 134,00 rooms by the end of 2018.

Tuesday, 10 May 2016

UAE: Dubai Tourism Desert Tour And Camp Rules

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) announced on Monday new desert tour and camp regulations.

Dubai Tourism has established quality benchmarks for all desert tour operators, including those managing outdoor, cultural and hospitality activities, it said in a statement.

The new regulations will come into effect in three months’ time.

Operators will be evaluated on a number of categories including, visitor experience, health and safety, insurance coverage, marketing and advertising as well as transport and logistics. The new regulations will also focus on the implementation of environmentally sustainable practices.

“Close to 20 per cent of all tourists who visit Dubai include a desert experience as part of their agenda and desert-based activities have consistently ranked among the top ten must-do activities in Dubai,” stated Khalid Bin Touq, executive director, tourism activities and classification sector, at Dubai Tourism.

Under the new regulations, guest safety is covered, such as mandatory child car seat regulations, vehicle inspection criteria and provisions to ensure all in-car safety equipment is installed by approved vendors. All drivers must have completed their tour guide certification from Dubai Tourism, deliver mandatory safety briefings to guests and have all correct RTA licenses.

Dubai Tourism will also increase investment in upgrading infrastructure, including new regulations with regards to the upkeep of facilities, e-permit systems to streamline and simplify processes and an inspection system to keep tabs on offending drivers and operators.

Saturday, 17 October 2015

UAE: Visitors, Tourists Tipped On Local Traditions

Visitors and tourists have been reminded that they are free to ‘do whatever they want as long as they respect the law and local traditions.’

The message was aired out by the Director of Tourism Security at Dubai Police, Colonel Mohammed Rashid Al Muhairi while launching an “Awareness Campaign of Dubai Visitors and Tourists.”

The campaign will run until the end of this year. It involves spreading brochures across shopping malls, beaches, airports and busy areas carrying messages reminding the visitors about respectiong local traditions

Joined by the Director of the Security Awareness Department at the General Directorate of Community Services at Dubai Police, Colonel Dr Jasim Khalil Mirza, the Tourism Security boss said; “Do whatever you can so long as it is within the law.”

Col Dr Jasim said; “We are morally an Islamic and traditionally an Arab country. We don’t expect a visitor to walk on the streets while drinking alcohol or engage into public displays of affection such as kissing”

The campaign is conducted in conjunction with the Criminal Investigations Department (CID); the Department of Tourism and Commerce Marketing (DTCM); the Roads and Transport Authority (RTA); the Department of Economic Development (DED); Emirates Central Bank; the Civil Aviation Authority (CAA); Emirates Youth Hostel Association and Sheikh Mohammed Centre for Cultural Understanding.

GUIDING NOT FORCING
Col AL Muhairi said that the main goal of the campaign is to “guide tourists and foreigners on the general social conduct of the nation –and we are glad we are international- but not forcing them to adopt.”

He said the final goal is ensuring safety of the visitors and residents. “We guide them where to report and how to report.”

The guidelines as stated on the brochure guide people on how to keep their belongings on streets and in hotels; how to behave in public places and on beaches or what not to leave behind when they go to safaris.

“We have many channels that are open 24 hours a day and they can report through different platforms including social media.”

The Tourism Security officer revealed that complaints from tourists shot up in the month of September by far than the previous months.

“We registered 173 cases of communication out of which 128 were complaints in September compared to 134 cases in August (91 complaints) or 108 in July (70 complaints),” he said.

“Not all the complaints are made by the visitors. Some are raised by the proprietors of the hotels as well.”

Among the complaints they registered include a case when one visitor bought gold from the Gold Souq and thought it was fake because it was not sparkling to his expectation only to be shown with evidence that his carats were fewer than what he thought.”