Showing posts with label Sandals Resorts International. Show all posts
Showing posts with label Sandals Resorts International. Show all posts

Friday, 18 January 2019

TOBAGO: Sandals Halts Plan To Construct A 750 Room Sandals And Beaches Resort

SANDALS Resorts International (SRI) announced yesterday that after careful consideration of its current priorities and existing expansion plans it will unfortunately not be moving forward with the proposed development in Tobago at this time.

The proposal was for the construction of a 750-room Sandals and Beaches Resort, which Trinidad and Tobago Finance Minister Colm Imbert last year said would represent a major turning point for the economy of Tobago.

“We would like to thank Prime Minister Dr Keith Rowley and his Government for inviting us to explore the possibility of bringing the Sandals brand to Tobago just over two years ago, and for their tremendous support throughout this process. While such a project was not in our original short-term plans, we have always found Tobago to be an amazing destination with tremendous potential, and we signed a non-binding memorandum of understanding with the Government to guide these discussions and explore the opportunity further,” Sandals said in a statement yesterday.

“While this project is not right for us at this time, we commend both Prime Minister Keith Rowley and his Government on their vision for developing Tobago, and we wish them every success with future plans for the island,” added the resort group.

Sandals' decision was met with an expression of regret by the Tobago Business Chamber, which said it hoped there could still be “some way of salvaging” the deal.

“The Tobago Business Chamber is convinced that with the billions of dollars of investment, in construction, job creation, training, and service delivery attendant upon such projects, it is possible for the population of Tobago, as a whole, to benefit and develop and derive spin-offs from such developments.

“The possible loss of the associated projects, such as the airport expansion, the marina, golf course, and other infrastructural developmental works, will also spell tremendous and significant economic and foreign investment losses to Tobago and Tobagonians,” the chamber said in a statement.

“As a business chamber, we are always focused on facilitating and encouraging business and investment and development, and we remain convinced that such business, development and investment can be done while still preserving and maintaining and nurturing the natural environment and the eco-systems of the island in keeping with the maintenance of its natural beauty and pristine status as a paradise which can manage both the competing forces of development and infrastructural improvement along with preservation of the heritage and environment for future generations.

“It is the hope of the Tobago Business Chamber that all sides will be able to return to the table to resume negotiations and to find workable solutions to meet the aims and objectives of the two competing ideals.

“It is also the hope of the Tobago Business Chamber that, one way or another, Tobago recognises the absolute and urgent need for brand name hotels to help boost and promote its tourism thrust,” said the chamber.

According to the chamber, the international significance of a major brand brings with it a certain pull in terms of increased destination branding, destination awareness, greater airlift, greater interest by other airlines, greater improvements in standards and quality of service delivery, and greater economic benefits all round.

Describing the situation as unfortunate, Ranier said Sandals was of the view that it was best to withdraw from this project and focus on other areas, given the "negative and ongoing publicity" that has surrounded the project.

“Today's meeting is an unfortunate announcement. We as Sandals Resorts International have made a decision to withdraw from the project.”

“The reason for the withdrawal…is the constant and ongoing negative publicity and media coverage that we have received over the last two and half years since the inception of the project that for us, as a global brand it is taking on a dynamic that we are not willing to carry on.”

He emphasised that government has been completely transparent and open with them.

“In saying this I want to make some things very clear. First and foremost, we, Sandals International, are extremely grateful and thankful for the unwavering support, the consistent transparency and frankness from Prime Minister Dr Keith Rowley and Minister (of Communications and National Security) Stuart Young throughout this process.

“From the beginning there has never been a shadow of a doubt as to what the Prime Minister has been intending to do for the good of Tobago,” he said.

Rainer re-emphasised that to date, there are no signed agreements and said the Memorandum of Understanding was simply an indication that both parties were open to negotiations.

“There is no cost on our side that would be passed on to the Trinidad and Tobago government,” he said.

He called the development ‘unfortunate’.

“I think there was an unfortunate time with a lot of negativity and negative reporting that did not focus and highlight as to how we as a brand are operating and how we are supporting the islands in the Caribbean.”

“It is very unfortunate that we had to take this step but we believe its best at this point in time that we withdraw Sandals from this project and focus our resources areas where we can be more effective,” he said.

Communications and National Security Minister Stuart Young said it was a ‘sad day’ that the project was thwarted by the agenda of ‘a handful of people’.

“I'd like to thank the Sandals group for all working with us and all of the positive conversation and the learning experience we’ve had over the past two and half years.

“This government tried its very best and put forward its best foot and all of its efforts to bring a project that would have uplifted Tobago in our view, the economies of not only Tobago but Trinidad.

“Today what we’ve heard is the loss of an opportunity due to the negativity that was put on the Sandals brand, only by a handful of people.

“We've seen just that handful of people and some with agendas and some with personal agendas in particular, run one of the best brands of the Caribbean from Tobago, where we would have been building a new project that would have taken all of the best that Sandals had to offer. It’s indeed a sad day and a disappointing day,” he said.

Rainer added that media had been invited to the resort’s other branches in the Caribbean however negative coverage and ‘badgering’ continued.

Young said any negative publicity on the resort had been raised after its construction and never before.

Rainer: Environmental concerns would be met in line with government requirements

Regarding the issue of the site’s international protections as designated by the Ramsar Convention, Rainer said the resort has always obeyed environmental protections outlined by respective governments on which the resorts are built.

“I think you would have to go into detailed specifications as to what is protected and what is not protected. This is why you do have a government agency here and an environmental protection agency here that clearly works with people like us and brands like us under the guidance and as part of the government, in order to determine where you can build and cannot build. It’s the same in every other island.

“We build where we are allowed to build, where we get approvals, and then we build within an environmental framework that allows us to respect the environment, have zero to little impact on the environment and wherever possible, actually have a positive impact on the environment,” he said.

Young emphasised that the plans did not encroach upon protected areas and said environmental experts had been advised from ‘the word go’ to ensure all specifications were met.

Young added that there was never any secret regarding the proposal and said they will not stop searching for opportunities for Tobago.

“It’s not about proving the naysayers wrong, at the end of the day why is it that the naysayers were provided with a louder platform than the positives of a project such as this?”

“We refuse to stop hoping and looking for opportunities on Tobago. We've seen just that handful of people, some with personal agendas, run one of the best brands...a new project that would have been the best Sandals had to offer.

“We keep repeating the same thing over and over and you all keep looking for something that does not exist. We had not yet determined the footprint of the hotel. We recognised there were environmental issues that needed to be addressed. The application…would have been guided by the EMA, the body that is statutorily charged with protecting the environment,” he said.

Sandals: We may return to Tobago in future

Despite the decision to pull out of the Tobago project, the Sandals CEO said the resort chain has not given up on the island as a tourist destination.

Rainer said Tobago has tremendous potential with the right environment and said that they may re-engage discussions in future.

“We see tremendous potential in the tourism development of Tobago. Would we come back? Absolutely yes. It's a destination that from a tourist destination is well worth going forward but you need the environment for that destination.

“The real issue is there is an ongoing prolonged debate on things that have not yet been decided. It seems the debate has taken over prior to the official decision being made.”

“It is a brand impact in general. I'm sure you understand when you deal with ongoing negative media it does have an impact which affects...the organisation."

Rainer said the resort sought always to enhance and benefit Tobago.

Young added that government remained committed to uplifting Tobago to become a world-class destination.


Tourism Observer

Wednesday, 5 December 2018

World Travel Awards Honours Sandals Resorts International

Sandals Resorts International (SRI) says it is thrilled to have been recognized at the prestigious 25th Annual World Travel Awards Grand Final Gala Ceremony.

According to the resort, this demonstrates the brand’s continued commitment to excellence.

Most notably, Sandals Resorts International took home the World’s Leading All-Inclusive Company award for the 23rd consecutive year, SRI said in a news release Tuesday.

The Luxury Included® resort company noted that it rose above other highly acclaimed hotel brands throughout the world with recognition across award categories.

They included – World’s Leading All-Inclusive Company 2018 – Sandals Resorts International World’s Leading All-Inclusive Family Brand 2018 – Beaches Resorts World’s Leading All-Inclusive Resort 2018 – Sandals Grenada Resort & Spa.

General Manager Sandals Halcyon Beach Resort Chris Elliott, was quoted as saying that it is customary for the resort to win awards.

We invest in training for our team members and we are on a constant mission to upgrade our resorts. In fact, right now, we are excited to have just added a world class pool which is by all accounts the longest meandering pool in the Caribbean.

Our Honeymoon Hideaway Village has been totally upgraded to a world class level for our Guests. This is why we will continue to win accolades. We understand our guests, and how to take care of them, Elliott explained.

The World Travel Awards were established in 1993 with the purpose of acknowledging and celebrating achievements in all areas of the world’s travel and tourism industry.

Today, the World Travel Awards brand is globally recognized as the ultimate hallmark of quality, the SRI release noted.


Tourism Observer

Tuesday, 16 May 2017

USA: More Americans Will Visit Cancun And Orlando

Americans are headed to Orlando and Cancun this summer, according to a recent review of three million trips planned by Allianz Global Assistance customers.

Allianz reviewed nearly three million trips planned by its clients for travel between May 29 and Sept. 4, 2017, for travel between five and eight days in length.

They found that the largest percentage of bookings made for U.S. trips were to Orlando (8.6%) followed by Las Vegas (4.7%) and Honolulu (4.4%).

Rounding out the U.S. top 10 were Los Angeles (3.7%), Seattle (3.4%), San Francisco (3.2%), Maui (2.9%), Boston (2.9%), Denver (2.9%) and Fort Lauderdale (2.6%).

Internationally, 8 out of 10 of the top destinations are in Mexico and the Caribbean, with only London and Paris making the list for European destinations. Cancun, ranked highest (16.9%), is followed by

Punta Cana, Dominican Republic (5.3%);

Los Cabos, Mexico (4.6%);

Montego Bay, Jamaica (4.2%);

San Juan, Puerto Rico (3.9%);

Aruba (3.9%);

London, (3.6%);

St. Thomas, U.S. Virgin Islands (3.4%);

Nassau, Bahamas (3.2%);

Paris (2.6%).

Allianz said most of the planned trips to Orlando and Cancun are for groups of two or more travelers, “which could be a result of more families traveling or the increasing popularity of multi-generational travel.”

For instance, 90% of trips planned to Orlando have more than one traveler, and 26% have four travelers, while 92% of trips planned to Cancun have more than one traveler, and 34% have two travelers.

Allianz gathered the data by analyzing the number of travelers that went through the online booking process of airfare and package paths for partners offering Allianz Global Assistance travel to generate itineraries for roundtrip flights departing from U.S. airports 5/29/17–9/4/2017 for trips between five and eight days in length.

Sandals Resorts International "is exploring options to accelerate the company's long-term growth and development plans,” including selling the company to a new owner, it said in a statement on Thursday.

Caribbean resort operator has hired investment bank Deutsche Bank AG to explore several options, including a sale of a majority stake in the company.

Sandals was founded 36 years ago by Gordon "Butch" Stewart, who has owned it ever since. It is now the largest non-government employer in Jamaica and could be worth well over $1 billion, including debt, Reuters said.

Sandals Resorts now includes 15 all-inclusive, adults-only properties in seven Caribbean countries, including Jamaica, the Bahamas, Grenada and Barbados; three family-friendly Beaches resorts; one Grand Pineapple resort; Fowl Cay private island; and four villas in Jamaica.

Wednesday, 2 November 2016

BARBADOS: Sandals Resorts International Investing US$150m Into Barbados

Sandals Resorts International (SRI) is investing an estimated US$150 million to expand its property in Barbados, a move that should see an additional 900 jobs being created in the eastern Caribbean island.

Hotel General Manager Ferry Zievinger said last week that an additional 222 rooms are currently being built at the Dover Beach property, which will bring the total number of rooms to 502. With the additional rooms, the hotel staff should increase to 1,170 when the expansion, which has been dubbed “Phase II”, is completed in November 2017. The project began in June of this year.

“... If you look at it, it’s quite a large expansion. The resort is built on seven acres of land and we’re adding 14 acres to that. So in surface, it triples in size. This will give us more space in terms of landscaping; and it gives the resort more quiet areas where people can relax. We’re adding seven new pools, and the rooms that we are adding are of high quality top-notch materials.

Along with the rooms, we’re going to be adding a dedicated entertainment pavilion with a main stage, changing rooms and some first-time features for Sandals which we cannot talk about just yet,” Ferry said of the two-year-old hotel.

He noted that the expansion was also a way for the Jamaica-grown hotel chain to further “stand out” as an internationally recognised brand.

“The product needs to be great, well-designed, and modern. ...But in the end it’s the people. The people from Barbados, since we’ve come here, have opened their arms for us. As long as we keep improving our product and keep re-inventing ourselves, that makes a difference,” he said.

Added to that, Senior SRI Director of Corporate Services Jeremy Jones said that the rate of occupancy the hotel has been achieving and the “demand for the product” – which, he said, has a lot of equity – influenced the decision to expand the resort.

“An additional 600 persons are going to be employed at the opening phase and then that will also be a function of what the occupancy is going to be like moving forward. So once you have the full capacity in excess of 500 rooms you’re going to be looking at close to 900 new staff,” he said.

In the meantime, Barbados’ minister of tourism and international transportation Richard Sealy has described Sandals Barbados as a “reality” to the tourism-driven nation, with the resort accounting for at least 20,000 of the 591,000 visitors to the island last year.

“We understood a couple of things at the time. Barbados’ hotel stock had been somewhat dated; we had just over 5,000 hotel rooms and a lot of those rooms were not really new rooms. A lot of those rooms were not branded, and that’s not to say there’s anything wrong with indigenous brands, because they are a huge part of our tourism experience, but we understood that we needed more international brands and we needed to get more foreign investment into our accommodation plant,” Sealy said.

“And so, that’s why we agreed that in exchange for certain concessions, once we were sure that a certain level of investment would take place, we would work with Sandals, and that really was the background against which it became a reality in Barbados. It is a definite plus to have Sandals here,” Sealy said.

He also credited Sandals for the increase in tourist arrivals from the US market, which has been a challenge for the island over the years.

“One of the things that comes out very clear is the strength of the Sandals brand in North America. The US market has always been a challenge for us – not that we don’t do well in the US... [but] our UK business has dominated, and part of the reason for that is because Americans like brands. Sandals has been able to help us in a very significant way to get more US business to come to Barbados. If you look at this year we are 11 per cent up on last year, and last year was one of the best years ever in terms of business out of the US, and a lot of that has to do with the work that we are doing with Sandals,” Sealy continued.

“...People are now looking at Barbados because of the Sandals product and because of the ever expanding Sandals property.

“This particular investment, this particular project has been a beneficial one and a fine example of precisely what can happen when you have enlightened government policy colliding with enlightened investors, and it can lead only to the general good and well-being of the community,” Sealy said.

Saturday, 27 February 2016

JAMAICA: Jamaica Tourist Board Announces New Deputy Director Tourism

Marcia McLaughlin Heads Jamaica Tourist Board’s Marketing Department

Paul Pennicook, Director of Tourism for the Jamaica Tourist Board (JTB) has announced the appointment of Marcia McLaughlin, a hospitality and tourism veteran, as Deputy Director of Tourism, Marketing.

With her February 8 appointment, Ms McLaughlin will have responsibility for developing and coordinating the JTB’s global marketing initiatives, overseeing its public relations and advertising agencies as well as directing its destination marketing, communications, digital marketing and research teams. .

An accomplished marketing and public relations professional, Ms McLaughlin’s career spans the hospitality, travel and automotive commercial retail industries in the United States and Jamaica. Prior to joining the JTB, Ms McLaughlin established eMpower Consultants, a marketing consultancy representing transportation, gaming entertainment and education clients.

She is credited with achieving award-winning results for Appliance Traders Limited Group, a member of the Sandals/Beaches Resorts family, as well as at Half Moon, A Rock Resort. At Sandals Resorts International and Air Jamaica Vacations she managed public relations practices for both companies. Her expertise includes brand direction, managing regional and global media relations, concept and creative development, event planning, website development and digital marketing.

“We are happy to have Ms McLaughlin join the team. She has an impeccable marketing track record in both local and international markets,” Mr Pennicook said. “Under her stewardship we are confident that the destination will enjoy continued growth in new and existing markets as she brings new marketing strategies and vehicles to bear.”

She holds a communication arts degree from the College of Notre Dame of Maryland in the United States, and has a professional certificate in digital marketing from the University of Vermont.

Tuesday, 8 December 2015

JAMAICA: Gov't Working To Diversify Tourism Sector

Portia Simpson addressing the 14th Sandals Resorts International Travel Awards at Sandals Whitehouse Resort in Westmoreland

Prime Minister Portia Simpson Miller says the government will be working with a number of public-private partners for the long term expansion, development and diversification of the tourism industry.

To this end, Simpson Miller said the Tourism Enhancement Fund, (TEF) has already made major investments in the development of attractions and other tourism-related facilities.

Addressing the 14th annual Sandals Resorts International Star Awards at Sandals Whitehouse Resort in Westmoreland on Saturday, Simpson Miller said under this new thrust to improve the tourism product, the capital city of Kingston will receive major focus.

“Kingston is being repositioned as a creative city, offering great insights into our unique Jamaican culture. Jamaica’s Blue and John Crown Mountain National Park was this year named a world heritage site,” she said.

She added that attention will also be paid to the development of other sites across the island-especially in St Ann, Falmouth and Port Royal.

“We are also developing other outstanding heritage sites. These include Seville (St Ann) where evidence of the British, Spanish and the Taino civilizations are preserved… Falmouth-the most intact example of a Georgian town in the Caribbean and Port Royal with its sunken city and the memory of Pirates and the Caribbean rum and sugar trade,” Simpson Miller said.

The prime minister further noted that the parish of Westmoreland where Sandals Whitehouse Resort is located, has its fair share of heritage sites and is urging the management of the resort to immediately move to include cultural tourism in its business mix.