Victoria Falls Safari Lodge (VFSL) has been voted the best resort hotel for the 19th consecutive year by the Association of Zimbabwe Travel Agents (AZTA), thereby cementing its position firmly at the top of the hospitality industry.
The lodge is a flagship property of Africa Albida Tourism (AAT).
Another AAT property, Lokuthula Lodges in Victoria Falls, again won the best self-catering award. The group’s marketing executive Wendy Bourne won the award for the most outstanding voluntary service to travel agents.
The annual AZTA awards, which reward airlines, lodges, agents and companies for service excellence, as voted by the Zimbabwe travel industry, were presented at Wild Geese Lodge in Harare recently.
VFSL was awarded best resort hotel, ahead of the Victoria Falls Hotel, which took second place, and A’Zambezi River Lodge, which came third.
Lokuthula Lodges won the best self-catering award ahead of Victoria Falls Rest Camp and Antelope Park placed second and third respectively.
AAT chief executive Ross Kennedy said given the increasingly competitive environment in Victoria Falls, Zimbabwe and the region, along with difficult trading conditions, the group was honoured and delighted to once again receive these awards from AZTA members.
“The entire AAT team strives to deliver wonderful experiences and holidays to our guests from across the world and this recognition is very satisfying and rewarding for us all,” he said.
“To see Wendy Bourne once again recognised for her ever-present energy, commitment and selfless dedication to the industry is a source of great pride for AAT, and an award she so richly deserves.”
Other award winners included Meikles Hotel for best city hotel, with Cresta Lodge and Bronte Hotel taking second and third place respectively, while the award for best boutique hotel went to Pamushana Lodge.
Ballantynes Lodge won the best bed and breakfast/guesthouse, while Amanzi Lodge and Highlands Lodge took second and third place respectively.
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