An update from the Doha-based carrier says: We appreciate this is a difficult time and that many people around the world are trying to find a way to get home.
At Qatar Airways we continue to operate more than 150 flights per day so that as many people as possible can get home safely to their loved ones.
“As of 24 March, we are operating services to over 70 cities worldwide. We are constantly reviewing our operations to see where there is more demand and requests, and wherever possible we will add more flights or bigger aircraft.
This is a challenging time for the aviation industry and we are thankful to airports and authorities and their staff around the world for their incredible efforts to help us get passengers home.”
Many other airlines have grounded their entire fleets around the world, but Qatar Airways retains considerable flexibility to adjust its aircraft type on certain routes, particularly those to Europe.
The middle eastern carrier operates a wide-body fleet that consists of a350s, a380s, a330s, Boeing 777s and the 787 Dreamliner. However, unlike other airlines who operate a less diverse fleet, Qatar has been able to adjust operations with reduced demand and even has the option of placing narrow-body aircraft on certain routes.
The airline also operates every variant of the smaller a320-family aircraft, allowing for potential future equipment flexibility to keep certain low-demand operations running.
Qatar Airways has amended its ‘Travel with Confidence’ and flight disruption policies and has taken the unprecedented move of not only offering customers the option of a ticket refund but for those who choose to receive a travel voucher for future use, passengers will receive the full unutilized value of their ticket plus an additional 10% of the fare cost as an added value offer.
The airline is reinstating some previously suspended flights to France and Germany in addition to upgrading existing flights to larger aircraft with the tag #TakingYouHome.
Qatar Airways is operating over 150 flights every day to help its passengers reach their destination safely. In a statement issued yesterday, Qatar’s national airline said that it is operating services to over 70 cities worldwide.
Qatar Airways has taken a series of steps to help travellers in challenging times. Last week, the airline announced that it would offer future travel voucher for passengers.
The passengers affected by changes in its services can opt for a future travel voucher that will be valid for one year from its issuance date.
Qatar’s national airline had also said that it would allow its passengers to get refund or re-book their tickets to alternative dates or destinations without any charge.
Qatar Airways is also working closely with the World Health Organisation and local authorities worldwide to safeguard the health and safety of its employees and passengers.
Its modern fleet is protected with High-Efficiency Particulate Air (HEPA) filtration systems, eliminating 99.97 percent of fine airborne particles from circulating air in cabins, greatly restricting the spread of airborne fungi, viruses and bacteria.
Even in these tough times, the airline is transporting goods to several countries. The multiple award-winning airline, through its freighter and passenger aircraft, is transporting commodities ranging from fresh food items to healthcare products to Qatar and countries around the world.
More than 320,000kg of general cargo, perishables, pharmaceuticals, courier and other products are flown on Qatar Airways flights every day.
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