GHANA: Swiss Spirit Hotel & Suites Alisa Wins Ghana Hotel Association Awards

Swiss International is proud to announce of the Swiss Spirit Hotel & Suites Alisa winning the Ghana Hotel Association Award 2017.

Swiss Spirit Hotel & Suites Alisa in Accra wins the Ghana Hotel Association Award for the Best Conference & Banqueting Team.

Baar (CH)/Ras al Khaimah (UAE)/Accra (Ghana), April 4, 2018 – Swiss International proudly announces that the Alisa Hotels whereby Swiss Spirit Hotels & Suites Alisa is part of, won the Best Conference & Banqueting team.

Swiss Spirit Hotel & Suites Alisa is a licensed hotel of Swiss International, operated by Alisa Hotels and located in the Alisa Hotels complex.

The winners of the Ghana Hotels Association Awards 2017 were revealed during the well-attended annual dinner event held on the 20th of January 2018 in Accra, Ghana.

Founded in 1975, the Ghana Hotel Association honors the skilled and talented hoteliers across the country for their well deserved efforts in achieving and maintaining international standards and quality service delivery.

Mr. Masha Kifalu – General Manager of Alisa Hotels Over the now 2 years since the opening of the Swiss Spirit Hotel & Suites Alisa in Accra.

The hotel and its team members have maintained the warmth of hospitality to many guests from around the world, said Mr. Henri Kennedie, the CEO of Swiss International Hotels & Resorts.

We know that our people are our greatest asset, and that is why we praise Alisa Hotels for this outstanding achievement and the Ghana Hotel Association for celebrating them.

Swiss International Hotels Founded in 1982, Swiss International Hotels is established in Switzerland.

Swiss International Hotels & Resorts is currently associated with hotels in Switzerland, the Netherlands, Greater China, the Middle East and Africa.

The company is registered in Baar, Switzerland and is operating from the UAE (Ras Al Khaimah).

Swiss International is operating and licensing its hotels under the following brands: Royal Swiss (Luxury), Swiss International Hotels & Resorts (Upscale), Swiss Spirit Hotels & Suites (Mid-market) and Yes Inn (Economy).

Upon receiving the award from the Ghana Hotel Association, the Alisa Hotels’ General Manager, Mr. Masha Kifalu, said: This award represents the dedication of the team in achieving and exceeding each and every guest’s expectations when they are in our company.

This applies to each and every one at the hotels. We therefore would like to dedicate the award to all the ladies and gentlemen who in one way or another contributed to us receiving this prestigious recognition.

Swiss Spirit Hotel & Suites Alisa has been one of the favorite places to stay among the travelers when in Accra.


Tourism Observer

GHANA: Hotel Industry In Ghana Falls Under Standards

As many as 14 legislations and policies have been formulated over the years to improve standards in the hotel industry, but many of these are not being implemented by the respective agencies.

Over 1,838 hotels had registered with the Ghana Tourism Authority so far. But a recent study by the Ghana Hotels Association has revealed that the services offered by the hotels do not meet the required standards.

Whilst the 4 and 5 Star hotels are trying to meet the standards, most of the budget and lower class hotels are providing sub-standard services.

The study revealed poor hotel staff grooming and appearance, lack of courtesy towards guests, poor food hygiene, lack of trained chefs and food varieties, inadequate hotel infrastructure and safety measures.

The delivery of poor hotel services has led to low room occupancy in some hotels especially the lower grade ones. Budget hotels within the cities are recording occupancy of about 40 to 45 percent whilst their counterparts in the districts are recording 20 percent occupancy.

The Ghana Hotels Association said this is far below the international benchmark and does not make the hotel business viable.

The BUSAC Fund over the years supported the Ghana Hotels Association to develop customer service and other standards for the hotel industry. These will also serve as the benchmark for grading hotels in conformity with international standards.