NIGERIA: Dana Air Added To IGOM Registry By IATA

The International Air Transport Association (IATA) has listed Dana Air as the latest African carrier on its Ground Operations Manual (IGOM) registry.

The airline in a statement by Mr. Kingsley Ezenwa, its spokesman said IGOM registry was for companies and airlines who had demonstrated full compliance with internationally recognized standards for ground handling processes.

The IATA Ground Operational Manual concept which was initiated by the global carriers’ association, defines ground handling standards for airlines and ground service providers to ensure safe, efficient, and consistent ground service activities.

According to AITA, ground operations are essential task for all airlines and ground service providers to deliver smooth turnarounds and on time departures, with safety being the number one priority.

The IATA Board of Governors has set a target - 50 per cent of member airlines in 2006, to start to implement the IATA Ground Operations Manual (IGOM) as their minimum standard for ground operations.

The statement quoted Mr. Obi Mbanuzuo, Dana Air’s Accountable Manager as saying that the airline was listed after the international association confirmed its full adherence to global ground handling manual.

He expressed delight on the listing of the airline, stressing that it had consistently adhered strictly to global best practices in its operations.

He lauded IATA for recognising the airline’s ground handling safety standards and unwavering commitment to operational excellence.

We wish to also take the moment to reassure our ever-supportive and loyal guests of our strong desire to continue to provide safe, reliable and affordable air transport service in Nigeria, he added.

Dana Air is a Nigerian airline headquartered in Ikeja and based out of Lagos's Murtala Muhammed International Airport.

Dana Air serves the following destinations:

Abuja – Nnamdi Azikiwe International Airport

Lagos – Murtala Muhammed International Airport base

Owerri - Sam Mbakwe Airport

Port Harcourt - Port Harcourt International Airport

Uyo - Akwa Ibom Airport

Dana Air fleet consists of the following aircraft:

McDonnell Douglas MD-82: 1

McDonnell Douglas MD-83: 3

Total: 4

On 3 June 2012, a Dana Air McDonnell Douglas MD-83 operating as Flight 992 crashed into a two-storey building at Iju Railway, Ishaga, a suburb of Lagos.

All 153 people on the aircraft were killed. Following the crash, all flights by Dana Air were halted by Nigeria's Civil Aviation Authority (NCAA) until further notice.

On 7 February 2018, a Dana Air flight landed in Abuja and was taxiing on the runway when one of the emergency exit doors fell off.

No casualties resulted from the incident. Passengers claimed that the door rattled throughout the flight.

A spokesperson for the airline, however claimed that the door could not have fallen off without a conscious effort by a passenger.

The Nigerian Civil Aviation Authority instituted an investigation into the incident to determine what exactly happened.

On 20 February 2018, a Dana Air MD-83 with registration 5N-SRI veered of the runway at Port-Harcourt international airport during a night landing.

There were no casualties, but the aircraft suffered significant damage.

Both the airline and the Federal Airports Authority of Nigeria stated that the cause of the accident was inclement weather as there was torrential rain at the time of the landing.


Tourism Observer

NIGERIA: Sosoliso Airlines Flight 1145 Crash

Sosoliso Airline crash is Nigeria’s saddest crash is not an understatement given the fact that it took with it no fewer than 50 children and some notable personalities plus all the melee that happened post crash when it was time to pay compensation to the victims’ family.

Sosoliso crash was one of the reasons government scrutinized the aviation industry and even come up with the recapitalization policy.

It was an airline that operated for just five years, one of the short-lived airlines that started with a lot of promise but ended up making air travellers recoil and start reusing the proverbial nightbus.

Originally based in Enugu Airport, Sosoliso Airlines Limited was a scheduled, domestic, passenger airline established in 1994 and started operations in July 2000.

Sosoliso Airlines operated flights to Enugu, Port Harcourt, Owerri, Abuja and Lagos and as of August 2006 the Sosoliso Airlines fleet included: 2 McDonnell Douglas DC-9-30, 1 McDonnell Douglas MD-81, one McDonnell Douglas MD-82

On 10 December 2005, Sosoliso Airlines Flight 1145 from Abuja to Port Harcourt crashed on landing with 110 people on board. 2 persons survived. Bimbo Odukoya (A popular Christian speaker) and over 50 students of Loyola Jesuit College, an Abuja-based secondary school, were among the dead. It is reported that a witness states that the plane was struck by lightning about 40 or 50 metres from touching down and the fuel in the wing caught fire and it exploded. This has not yet been confirmed by any authorities.Following the crash, President Olusegun Obasanjo ordered all Sosoliso planes grounded.

Sosoliso Airlines Flight 1145 (SO1145/OSL1145) was a scheduled domestic passenger flight between the Nigerian cities of Abuja (ABV) and Port Harcourt (PHC). At about 14:08 local time (13:08 UTC) on 10 December 2005, Flight 1145 from Abuja crash-landed at Port Harcourt International Airport.

The plane, a McDonnell Douglas DC-9-32 with 110 people on board slammed into the ground and burst into flames. Immediately after the crash, seven survivors were recovered and taken to hospitals, but it has since been reported that four of those survivors have died in hospital care, leaving three survivors, two of whom were flown to South Africa. In the end, two people survived.

It was the second air disaster occurred in Nigeria in less than three months, after Bellview Airlines Flight 210 which crashed in 22 October 2005 with reason unknown, killing all 117 people on board. It was the company’s first and only fatal accident.

The Accident Investigation Bureau concluded that the probable cause of the crash was due to the crew’s decision to continue the approach beyond the Decision Altitude without having the runway insight. The adverse weather condition, were listed as contributing factors.

Compensation controversy

After grounding of the airline, there was the issue of paying compensation to the families of the victims’ Sosoliso Airlines wanted to pay a compensation of USD10, 000 as opposed to the International Civil Aviation Organisation (ICAO) stipulated USD100, 000 this generated a lot of controversy.

Sosoliso said when it got its license and all its documentation was based on USD 10,000 and was trying to exclude itself from the revised ICAO rules.

During all this hurly-burly, government set a deadline of 30 April 2007 for all airlines operating in the country to re-capitalize or be grounded, in an effort to ensure better services and safety. Sosoliso, given all its challenges and inability to operate due to its baggage was one of the seven airlines that failed to meet the deadline and as a result would not be allowed to fly in Nigeria’s airspace with effect from 30 April 2007.

What annoyed government and the general public about the Sosoliso case was the fact that among the passengers were about sixty-one secondary school students from Loyola Jesuit College in the Federal Capital Territory region of Nigeria At first Loyola Jesuit College students from Port Harcourt traveled between school and their homes via buses using the roads. Rising crime along roads during the 1990s made parents believe that road travel was too dangerous.

Also among the victims were two volunteers for Medecins Sans Frontieres/Doctors without Borders en route to work in Port Harcourt, Hawah Kamara and Thomas Lamy, as well as televangelist Bimbo Odukoya, pastor of the Fountain of Life Church, who succumbed to her injuries the day after the accident.

Another painful aspect of this crash is the fact that many passengers survived the initial impact and died in the resulting fire. Port Harcourt Airport had one fire truck and no ambulances calling to question the competence of the airport authority at that time.

NIGERIA: Swiss International Adds 3rd Hotel

Press release For Immediate Release Swiss International adds 3rd hotel in Nigeria and fuels growth in Africa Located in Port Harcourt at the Stadium Road in Rivers State - Swiss Spirit Hotel & Suites Danag is expected to open in December 2016.

Baar (CH)/ Ras Al Khaimah (UAE)/ Port Harcourt (Nigeria), November 9th, 2016 –

Swiss International is proud to announce the opening of yet another hotel in Africa - Swiss Spirit Hotel & Suites Danag which will welcome guests as of December 2016.

The 144-room hotel is located in the capital city of Rivers State - Port Harcourt, one of the most bubbling cities of Nigeria.

Swiss Spirit Hotel & Suites Danag is situated along the city’s commercial district on the Stadium Road, endowing the hotel with a prime position for operations. Additionally, the hotel is 30 minutes’ drive away from the Port Harcourt International Airport and merely 5 minutes’ drive away from the Air force Airport and Port Harcourt Stadium.

Swiss Spirit Hotel & Suites Danag will also offer its guests the choice of the following facilities:  Swiss Café Restaurant & Lounge – All day dining restaurant Ticino Ristorante – Italian Restaurant TED & Co Bar & Lounge – A rooftop bar Moods Shisha Lounge – Underground Smoking bar Inspirations Gym and Pool THE BOX – 2 banquet halls (capacity of 400 people & 150 people) & 4 meeting rooms amee.yadav@swissinternationalhotels.com

Swiss Spirit Hotel & Suites Danag – Port Harcourt The Inspirations pool Dr. Daniel Chimezie Okeke, (Chairman of Zucchini Hotels & Suites Ltd) said, “We were delighted to be introduced to an international brand like Swiss International for our property as we were very clear from beginning that we wanted to collaborate with a partner who can ensure us the finest delivery of services to our guests and we found that in Swiss International. We are confident our association with Swiss International will be a successful one.”

Dr. Wasiu Babalola, Managing Director of Swiss International Africa said, “Port Harcourt is very popularly known as the chief oil-refining city of Nigeria, which draws the influx of the business travellers to the city. Besides, Port Harcourt is also affluent with history and is rich in tourist attractions. The city’s long expanses of beautiful coastal sandy beaches, a number of streams, rivers and forests stimulate the flow of tourists creating the demand for accommodation facilities in the city.”

“With this partnership, we are glad we will be able to respond to the growing demand for the hospitality experience in the city and also widen our presence” continued Dr. Wasiu Babalola. Mr. Henri W.R. Kennedie, Chairman and CEO of Swiss International said: “Africa remains as one of our most promising and energetic growth markets. The effort made for the businesses in Africa has helped us realize exceptional results for the brand and equipped us with the relevant experience to operate in the region.

We will share our knowledge and expertise ensuring the hotel achieves its full potential.” Time and again, Swiss International has proven its commitment towards the growth in the Africa.

Lately, the company announced the opening of its hotel Swiss International Lenana in Nairobi, Kenya in the fall of 2016.

Furthermore, the chain expects to double its hotels in Africa by the end of 2017. Swiss Spirit Hotel & Suites Danag will be the chain’s second hotel in the city, third in the country Nigeria and 6th hotel in the Africa. Considering the developments in the pipeline, it’s not far away for Swiss International to become the leading player in the region.

About: Swiss International Hotels & Resorts Founded in 1982, Swiss International Hotels is established in Switzerland. Swiss International Hotels & Resorts is currently associated with hotels in Switzerland, Greater China, the Middle East and Africa.

The company is registered in Baar, Switzerland and is operating from the UAE (Ras Al Khaimah). Swiss International is operating and licensing its hotels under the luxury brand “Royal Swiss” the upscale Swiss International and The Residences by Swiss International, as well as the company’s midscale brand Swiss Spirit, Hotels & Resorts.

Other Swiss International hotels on the African continent: Swiss International Mabisel Port Harcourt Nigeria Swiss Spirit Hotel & Suites Mardezok Asaba Nigeria Swiss Spirit Hotel & Suites Freetown Freetown Sierra Leone Swiss Spirit Hotel & Suites Alisa Accra Ghana Swiss International Resort Mount Kenya Mount Kenya Kenya Swiss International Lenana Nairobi Nairobi Kenya.

NIGERIA: Lagos Airport Terminal Almost Complete

Murtala Mohammed International Airport

Passengers and stakeholders at the Murtala Mohammed International Airport (MMIA) Ikeja, Lagos will soon witness improved services at the airport as the new terminal under construction has reached completion stage.

Our correspondent who was at the international wing of the airport reports that the terminal with the capacity to process 30 million passengers is almost ready for hand-over to the government.

Unlike before, when the project was kept away from the glimpse of people as the work progressed, visitors and passengers especially airport officials are now able to view the level of work done.

Looking at the new terminal from a distance, it really gives an impression of a project that is about to be completed.

The Lagos terminal is one of the four terminals being constructed, with other three being the Nnamdi Azikiwe International Airport, Abuja, Port Harcourt International Airport and Malam Aminu Kano International Airport (MAKIA), Kano.

The new terminal when completed is expected to ease passengers' facilitation at the airport and increase passengers' volume from the present 15 million to 30 million as envisaged by government.

The spokesman of Federal Airports Authority of Nigeria (FAAN), Mr. Yakubu Dati, confirmed that the new terminal is at the stage of completion.

He said: "From what we can observe physically, the work is nearing completion. In fact they are just putting finishing touches and we believe that they would be able to meet up with their deadline which is actually the end of the year to deliver the facility.

NIGERIA: Dana Air

Dana Air is an airline based in Ikeja, Lagos State, Nigeria and flying domestic services.Following a fatal air crash in 2012 its licence was suspended, but it was cleared by Nigeria's Civil Aviation Authority to resume flights in 2014

Dana Air serves the following destinations, all of which are in Nigeria:

Abuja – Nnamdi Azikiwe International Airport
Lagos – Murtala Muhammed International Airport
Port Harcourt - Port Harcourt International Airport
Uyo - Akwa Ibom Airport

Before June 2012, Dana Air also served Calabar, Kano.

With an average age of 23 years per airframe, the Dana Air fleet includes the following aircraft:

Boeing 737-500 1
Boeing 737-800 5 Planes - To be leased from Ryanair
McDonnell Douglas MD-83 4 Planes- To be replaced by 737-800
Total 5 5

On 3 June 2012, a McDonnell Douglas MD-83 operating as Flight 992 crashed into a two-story building at Iju Railway, Ishaga a suburb of Lagos. All 153 people on board the aircraft were killed. Following the crash, all flights by Dana Air were halted by Nigeria's Civil Aviation Authority (NCAA). The airline's license was restored in September 2012 before the inquiry into the accident was concluded. However, in October 2013, the airline's license was once again suspended. The airline was audited and resumed flights on 26 January 2014 with 1 Boeing 737-500

Nigeria has numerous other airlines as below:

Aero Contractors
Allied Air
Arik Air
Associated Aviation
Chanchangi Airlines
Dana Air
Dornier Aviation Nigeria
First Nation Airways
IRS Airlines
Kabo Air
Med-View Airline
Max Air
Overland Airways
Pan African Airlines
Wings Aviation

NIGERIA: Addressing Passenger Traffic

A lot of people think that air transportation is for Nigeria’s rich elite. That explains why less than one per cent of the nation’s population travels by air.

There are two factors that experts say constrain more people from travelling by air. One is the income of average Nigerian and two is poor connectivity. Airlines flight schedule is tailored towards maximisation of load factor and so it does not connect to certain destinations where there could be potential traffic but currently have not been developed like Warri to Port Harcourt, Eket to Lagos etc.

However, for air travel to develop, there must be more people that would travel by air and when that is done Nigerian airlines would become profitable. How can this feat be achieved?

Recent survey conducted in the aviation industry by Philips Consulting showed that the number of Nigerians that travel by air is increasing and that brings to the fore whether the facilities on ground, the services and the whole airport environment enhance passenger movement and comfort.

According to the report by Philips Consulting, those who responded to the survey showed that 69 per cent of them had travelled to domestic destinations and most of them (76 per cent) booked their flights online.

But challenges frequently experienced in booking online include unstable Internet connections (35 per cent), inconsistent ticket pricing (27 per cent) and online payment difficulties.

The major determinant factors passengers considered, according to the report were price and safety. Respondents to the survey gave affordable pricing, 23 per cent; high safety standards, 22 per cent and good quality of service, 21 per cent. These were the three most important factors that majority of respondents said determined their choice of airlines.

“On the other hand, a high rate of flight delays and cancellations (21 per cent), poor quality of service (20 per cent) and low safety standards (17 per cent) were revealed as major reasons why many customers avoided certain airlines,” the report said.

On travel experiences, virtually all respondents (90 per cent) have experienced an experienced flight delays or cancellations, with 36 per cent regarding it as a regular occurrence. Many, 58 per cent said they have experienced prolonged delays in retrieving their luggage on arrival at their destinations.

On a positive note, the report said, 70 per cent have never had their checked-in luggage misplaced by airline staff or baggage handlers during travels.

The report said the most frequented airports terminals are the Murtala Muhammed International Airport Terminal 2 (MMA2), Lagos (42 per cent), Nnamdi Azikiwe International Airport, Abuja (21 per cent), General Aviation Terminal (GAT) of Murtala Muhammed International Airport, Lagos (14 per cent) and Port Harcourt International Airport (10 per cent) were the most frequented airports of departure for a combined 87 per cent of respondents.


Philips Consulting survey said most respondents were satisfied with the ease of access to, from and within airports. However, 31 per cent were dissatisfied with the availability and costs of using luggage trolleys.

The report noted that in Nigeria, domestic passenger traffic has increased remarkably over the past decade.

“This has been achieved through the increase in the number of airline operators, increasing flight frequencies and the (re)construction of airports in various states, hence enabling flight route connectivity. According to the National Bureau of Statistics (NBS), the Lagos domestic airport has experienced the largest amount of passenger traffic, with an average of 4 million passengers annually between 2010 and 2013,” the report noted.

In comparison to other international airports, the report said the Murtala Mohammed International Airport in Lagos remains the busiest airport, with passenger traffic increasing by more than 40 per cent between 2010 and 2013. This was attributed to increased flight routes and the emergence of new airline operators. The Abuja International airport has also experienced an increase in passenger traffic by about 48 per cent, ranking in second place after Lagos.

“Other airports such as Kano and Port Harcourt have lower passenger traffic, although these have also experienced significant increases in passenger traffic. In the Port Harcourt airport, passenger traffic grew from 13,148 to an astounding 125,577 between 2010 and 2013 (i.e. 855 per cent total growth).

“International airlines such as Lufthansa and Air France have heavily contributed to this increase, by operating daily flights from Port Harcourt to various destinations (through connecting flights). However, although international passenger traffic has experienced growth over the years, the number of travellers at international airports remains considerably fewer than at domestic airports,” the report said.

However, it is believed that if the domestic airlines develop new routes and destinations that are unexploited presently more Nigerians would travel by air. Managing Director of IRS, Yemi Dada said at a recent event that the low purchasing power of the average Nigerian is the major reason why Nigerian airlines do not have consistent high load factor. He said the industry would explode if up to five per cent of the population travels by air.

That will make the aviation industry contribute more to the GDP.

Also, travel expert, Ikechi Uko said many parts of the country have not been connected by air and that airlines are yet to develop new routes, which would also boost air travel.

In the Philips Consulting Aviation Survey report, it was indicated that the challenges being faced by the airlines in the industry include the cost of aviation fuel, which is the highest expenditure item for airline carriers.

“In 2008, based on a sample of 45 major global airlines, fuel represented 32.3 per cent of the total operating costs.

Nigerian airline carriers spend on average 40 per cent of their expenditure on fuel, whereas global counterparts spend about 29 per cent on average. In Africa, aviation fuel is about 20 per cent more expensive, when compared with other continents.”

The report also pointed out that the high tariff costs for imported airline (e.g. aircraft spare parts) and airport (e.g. ramps, conveyor belts, x-rays, etc.) equipment are burdensome, especially for handling companies, adding that there have been a few too many plane crashes, emergency landings and near collisions in the Nigerian industry over the last 10 years.

The report also identified safety-related issues, including inadequate infrastructure, human error, and poor emergency response guidelines, procedures and capabilities to combat air disasters as part of the major challenges.

“The risky nature of the aviation business is often a major obstacle in the acquisition of funding and financing by airlines.

High insurance premiums are also borne by operators due to the perceived risks associated with flight operations locally.

Many airports in Nigeria are in a state of disrepair. Basic infrastructure such as adequate runway capacities and terminal facilities are often lacking at major airports in the country,” the report also said.

Worst Airports in the World 2015

Every year, SleepingInAirports conducts a survey asking travellers to rate their airport experiences based on the services and facilities available within the terminal, cleanliness, customer service, comfort and their overall airport experience. Looking worldwide, there are a lot of airports that didn't quite make the grade. Those that top our charts for worst airports in the world collected the most negative feedback from voters over the past year. These airports fall flat in terms of providing any kind of enjoyable overall airport experience. Instead, they're dirty, uncomfortable, unfriendly and lack the most basic of services and amenities. They elicit passionate critiques from those who visit them, and countless warnings for future travellers to avoid these places at all costs. That said, if you do find yourself at one of the following 10 terminals, bring a serious amount of patience because you'll most definitely need it!

Here are the Top 10 Worst Airports in the World based on overall airport experience as determined by voters in our 2015 Airport Survey:
1. Port Harcourt International Airport, Nigeria (PHC)

This has to be the most corrupt airport in the world. 'Bring money' as they say in PH. It's a standing joke. - a traveller

Ranked as the worst airport in Africa and one of the worst in the world, voters suggested Port Harcourt Airport should also win the title of most corrupt airport in the world. The terminal's unpleasant and unhelpful staff help to earn it this trifecta of atrocious awards. With virtually no seating, broken air-conditioning and a tent for an Arrivals Hall, it was a struggle for many voters to pass the minimum required amount of time here. The good news is that some areas of the terminal have been recently renovated, meaning you can expect actual walls, floors and windows. Though it is a far cry from reasonable, improvements are being made. See also Worst Airports in Africa.

2. Jeddah King Abdulaziz International Airport, Saudi Arabia (JED)

Immigration is a joke! Too few staff and when they are behind their desks they have no sense of urgency and will fiddle with their mobiles or chat to others. - a traveller

Jeddah's International Airport elicited fervent responses from voters who were annoyed by the chaotic, crowded, unclean airport, particularly within the Hajj terminal. From smoking in non-smoking areas to the bathroom odour wafting out into the lounges, few people sang praises after spending time here. Multi-hour immigration queues with distracted and absent officers further aggravated travellers. All in all, JED is decidedly un-sleepable and arguably un-visitable. A number of voters suggested booking layovers elsewhere – at all costs. Travellers can however take heart - the new Jeddah Airport is said to be 85% complete and scheduled to open mid-2016. Hardly soon enough by the sounds of it! Most travellers familiar with the current JED just hope that the new airport comes with new staff and customs/immigration officers.

3. Kathmandu Tribhuvan International Airport, Nepal (KTM)

I had purposely dehydrated myself, so I wouldn't have to use the restroom there - a traveller

Though Nepal's only international airport gathered ample criticism over the past year, it is important to remember that the country itself has been under considerable pressure. In March 2015, a Turkish Airlines flight overshot the runway and skidded off the tarmac, closing the runway for several days. More severely, in April 2015 a devastating earthquake hit the country. The airport struggled to repair their sole runway and restore a flight schedule amidst a national emergency in an already struggling nation. Given this, voters had understandably poor experiences at the airport, particularly within the domestic terminal. Said to resemble a bus station, the terminal is most remembered for the poor state of its restrooms. The good news is that KTM is currently re-building the much-loathed domestic terminal. Officially, the terminal was set to be completed by the end of 2013 but recent events have stalled the official opening. See also Worst Airports in Asia.

4. Tashkent International Airport, Uzbekistan (TAS)

This airport is one of Dante's circles of hell. The number one activity is waiting. - a traveller

Tashkent International Airport acts as the primary airport for Central Asia. In spite of a few recent upgrades to the departures area, the queues and crowds at TAS continue to be a frustrating experience. Though queues at security are to be expected, TAS boasts remarkable queues at all stages of the airport experience. Worsening the situation is that these queues are often chaotic-verging-on-aggressive, and lack any form of crowd control. Travellers should be prepared to quite literally defend their spot in the mob from pushy passengers. After security, there are chairs in climate-controlled rooms, but securing one is of course, another story.

5. Caracas Simón Bolívar International Airport, Venezuela (CCS)

I´ve been to many airports but this airport biggest chaos ever, no matter if you´re at the international or domestic airport.

According to voters in this year's survey, Caracas International Airport is chaotic, uncomfortable and dull. An absence of chairs and dirty bathrooms worsen the experience here – to say nothing of the low quality of food. Floor space is basically the only option for catching some shut eye during a layover, though the unsanitary conditions and nosey police officers will go out of their way to make this difficult. All said, the airport's main redeeming features are the free WiFi and its two private lounges. Splurging for a day pass at the Admirals or Premier Club certainly eases the pains of a visit here. See also Worst Airports in South America.

6. Port au Prince Toussaint Louverture International Airport, Haiti (PAP)

I was stranded here for 8 hours waiting in 95 degree and no air-conditioning. Locals were yelling and screaming about the wait.

What travellers remember from time spent at the Port au Prince airport is the sweltering heat, the lack of chairs and a number of untrustworthy staff. Peace of mind and comfort are decidedly absent here, as are basic bathroom supplies in the washrooms that are cleaned sporadically at best. The baggage porters also collect their fare share of complaints for being overly aggressive and demanding. If travelling through here, this year's voters strongly recommend keeping valuables and snacks with you. The good news is that renovations are said to be currently underway, giving a little bit of hope to the future of PAP.

7. Kabul Hamid Karzai International Airport, Afghanistan (KBL)

Kabul International Airport has NO Facility at all. Adding it will be an improvement.

Given the current political state of Afghanistan relative to other nations on this global list, we're reluctant to criticize Kabul's international airport too harshly. KBL's international terminal has undergone a number of renovations over the last decade, making it a little more friendly to travellers. The domestic terminal does however leave much to be desired. Voters complain about overall cleanliness, a lack of comfort and the accountability of staff – but again, given the violence that often affects the airport directly, we understand that there are more significant concerns. See also Worst Airports in Asia.

8. Ho Chi Minh City Tân Sơn Nhất International Airport, Vietnam (SGN)

The only way this airport can improve is to get rid of all the bribery, you have to pay just to get out of the airport.

Ho Chi Minh City Airport's rating has deteriorated in recent years thanks to allegations of corruption. Numerous survey respondents reported that customs officers ask for bribes in order to move through the process faster, and those that declined paying quickly faced problems or delays with their paperwork. Other complaints include poor Wi-Fi signals, dirty bathrooms and limited selection of restaurants. If visiting this airport, be sure to keep your valuables hidden and some small cash on hand – and consider filling up at the nearby Burger King before entering the terminal itself. See also Worst Airports in Asia.

9. Islamabad Benazir Bhutto International Airport, Pakistan (ISB)

Security Staff are rude mannered, will not respond to your queries like you are not there.
Ranked the world's “Worst Airport of 2014,” ISB has seen improvements in facilities and services over the past year. In December 2014 the airport's unofficial Twitter account made mention that the airport was working to improve the 'guest experience'. Since then they have upgraded the bathrooms, opened a new lounge and increased the number of check-in and immigration counters.

The airport has also been working away on a much anticipated and much needed new terminal, which is set to be open towards the end of 2016. Until then, the existing terminals are still in need of a good scrub, and crowd control continues to be a problem. Staff have a ways to go in terms of providing a welcoming experience to guests, and improvements might begin with cracking down on corruption.

10. Paris Beauvais-Tille International Airport outside Paris, France (BVA)

If the 7th Circle of Hell were a place on earth, it would be "Paris" Beauvais-Tillé.

By global standards, Paris Beauvais' airport could be considered an upgrade in comparison to other airports on this list. Located in what is plausibly a sparsely furnished converted factory with pre-fabricated “temporary” 10-year old extensions, BVA was voted this year to be the worst airport in Europe. Grievances from voters are detailed and far-reaching, but generally revolve around the absence of chairs, kind staff, sufficient toilets and hygienic standards.

Allegedly, there is Wi-Fi available at a cost to help ease your sorrows as you wait elbow-to-elbow for your flight; however, getting your hands on the password is apparently another mission in and of itself.