Showing posts with label Covid-19. Show all posts
Showing posts with label Covid-19. Show all posts

Wednesday, 3 June 2020

SOUTH AFRICA: Domestic Flights Resume

Domestic Air travel between four South African cities starts on Monday, airports and airlines will have to adhere to strict rules to ensure physical distancing between travelers.

Check-in counters, security checkpoints, and airport lounges must all have markings on the floor to indicate the 1.5 metre distance people are expected to keep from one another.

Only travelers will be allowed to enter terminal airport buildings under rules for Alert Level 3; anyone picking up or dropping off a passenger must remain outside.

Boarding will be by section to stop crowding, and passengers will be called to gates in a staggered fashion.

Where airport buss are used, those will be limited to loading 70% of their maximum capacity, as is also the case for minibus taxis.

But those restrictions end at the entrance to the plane.

Inside the cabin, full capacity will be allowed, said Mbalula.

It must be noted that the risk of Covid-19 infection onboard a commercial passenger airliner is lower than in many other confined spaces.

Commercial aircraft feature high-efficiency particulate air (HEPA) filters, which are very effective in blocking viruses from being recirculated within a cabin.

Airlines believe the compulsory masks for passengers will take care of the common mechanism by which the coronavirus spreads: droplets liberated when an infected person coughs or sneezes.

Any particles that do escape from masks should be drawn to the floor, where air intakes are located, and should then be stopped by the HEPA filters before air flows back into the cabin.

Airplane cabins will not be 100% full, however. The last row of every flight must be reserved for suspected cases of Covid-19, in case a passenger with symptoms of the disease somehow gets through pre-boarding temperature checks.

Flights will feature no catering, and seat-pocket magazines are banned.

Tuesday, 2 June 2020

United Nations World Tourism Organisation Issues New Tourism Guidelines

United Nations World Tourism Organisation (UNWTO) has released a set of guidelines designed to help the sector emerge stronger and more sustainably from Covid-19.

The guidelines highlight the need to act decisively, to restore confidence and, as UNWTO strengthens its partnership with Google, to embrace innovation and the digital transformation of global tourism.

The guidelines were produced in consultation with the Global Tourism Crisis Committee and aim to support governments and private sector platers as they to recover from an unparalleled crisis.

Depending on when travel restrictions are lifted, the United Nations specialised agency warns that international tourist arrivals could fall by between 60 and 80 per cent.

This puts 100-120 million jobs at risk and could lead to US$910 billion to US$1.2 trillion lost in exports.

UNWTO secretary general, Zurab Pololikashvili, said: These guidelines provide both governments and businesses with a comprehensive set of measures designed to help them open tourism up again in a safe, seamless and responsible manner.

They are the product of the enhanced cooperation that has characterized tourism’s response to this shared challenge, building on knowledge and inputs from across the public and private sectors and from several UN agencies as part of the UN’s wider response.

The new guide, a follow up of the recommendations for action already endorsed by the Committee, is focused on seven priorities for tourism recovery based on the pillars of mitigating the economic impact, developing safety protocols and coordinated responds and fostering innovation.

These guidelines provide both governments and businesses with a comprehensive set of measures designed to help them open tourism up again in a safe, seamless and responsible manner

They highlight the importance of restoring the confidence of the travellers through safety and security protocols designed to reduce risks in each step of the tourism value chain.

These protocols include the implementation of check procedures where appropriate, including temperature scans, testing, physical distancing, enhanced frequency of cleaning and the provision of hygiene kits for safe air travel, hospitality services or safe events.

Saturday, 28 March 2020

AUSTRALIA: Government To Offer $298m To Regional Airlines

Australia’s regional airlines – including Rex, Alliance and Pelican – will have access to $298 million to continue operating through the coronavirus crisis.

An initial $198 million will underwrite airlines’ operating costs on selected regional routes, with a further $100 million earmarked to provide direct financial support to smaller regional airlines should it be needed.

The Regional Air Network Assistance Package comes on top of an earlier $715 million provision for the broader aviation sector, bringing the Federal Government’s aviation buffer to just over $1 billion.

“Regional aviation has been smashed by COVID-19,” said Deputy Prime Minister and Transport Minister, Michael McCormack.

“The funding will ensure regional communities benefit from an ongoing airline service by underwriting airlines’ operating costs on selected routes.”

“More than 100 regional and remote airports received a scheduled passenger service last month and this funding will be welcome news for the aviation workforce and the broader communities these services support,” McCormack added.

He said that the 26,000 people employed in the regional aviation sector is in turn worth billions of dollars to rural communities.

There are currently around 12 commercial regional airlines operating regular scheduled passenger services across Australia.

The support package follows calls earlier this week for “urgent financial assistance” by nine of Australia’s regional carriers, led by Regional Express and Pelican Airlines.

Rex moved to suspend all flights within NSW, Victoria and South Australia until the Australian Competition and Consumer Commission stepped in with unprecedented approval for Regional Express, Qantas and Virgin Australia to share services and revenue on 10 key regional routes during the coronavirus pandemic, provided that fares do not exceed those charged as of February 1, 2020.

Some of the combined services include Sydney–Albury, Sydney-Armidale, Melbourne-Mildura, Adelaide-Port Lincoln, Cairns-Townsville and Townville-Mount Isa.

Rex chief operating officer Neville Howell had previously said the airline could fold within six months without government intervention, and has also requested the Government waive a range of fees and charges for a full year to help offset the impact of the coronavirus on regional air travel.

“If regional carriers collapse, so will many regional communities for which the air service is their lifeline,” Howell predicted.

In a letter to McCormack on March 26, signed by Pelican Airlines CEO Martin Hawley on behalf of eight regional carriers, Hawley warned that “the financial survival of our companies can be counted in days rather than weeks.”

“Unlike the major carriers, our companies are generally privately or family-owned… it is the smaller to mid-size companies that offer much needed air services to regional communities throughout Australia servicing routes unattractive to the major airlines. The risks are high and the margins small.”

The Government’s $298m in funding will be available for regional airlines, contracted aero-medical providers and other related essential service providers through a grants program with monthly payments through to 30 September 2020.

Thursday, 26 March 2020

THAILAND: Thai Airways International Halts Flights

Thai Airways International will ground all services in Asia, 25 March, followed by Australia on 27 March and Europe
on 1 April, the airline announced Tuesday evening.

According to the airline’s announcement flights will remain grounded
until 31 May.

Blaming travel bans and country lockdowns that battle the Covid-19 outbreaks across Europe and Asia the airline is embarking on an unprecedented shutdown of flights that will last through to 31 May.

Starting on 25 March 2020 services are suspended to Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo.

Domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and operated by THAI Smile.

Starting on 27 March 2020 services are suspended to Brisbane, Sydney, Melbourne, and Perth in Australia.

Starting on 1 April 2020 THAI will cancel most of its flights to Europe serving London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow
and Stockholm.

The airline had earlier suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.

Passengers who hold THAI and THAI Smile code-share tickets, issued before 25 March 2020 with the following travel periods, can convert unused tickets to one-year valid travel voucher without fees or surcharges:
Asian Routes 25 March to 31 May 2020; European, Australian and New Zealand Routes 1 April to 31 May 2020.

Royal Orchid Plus (ROP) members holding award tickets issued for travel during 25 March to 31 May 2020 are eligible for a full re-credit mileages, or they can opt to change the travel date without any fee or charge with expired miles extended until 30 September 2020.

Passengers can check flight schedules and make itinerary changes themselves on thaiairways.com website. For ticket adjustments or more information, ROP members can contact THAI Sales Offices or visit thaiairways.com/rop.

THAI will still operate cargo service on some routes and will operate charter flights if there are stranded passengers or government agencies that make a request.

THAILAND:Bangkok Airways Stops All International Flights Over Covid 19

Bangkok Airways has said it is temporarily suspending all international flights from today, 22 March, until further notice as the spread of the corona virus has crippled travel demand worldwide.

The carrier had earlier suspended many services to destinations in Thailand including the holiday island of Koh Samui in light of sharply reduced tourism.

The suspensions are now being expended to destinations across its network serving Cambodia where it has up to five flights a day, Myanmar, Laos and Vietnam.

A full list of the suspended services and the dates on which they apply is published and updated regularly on the Bangkok Airways website.

In a statement released on Saturday, the carrier said that passengers can call its 24-hour call centre at 1771 or 270-6699 or Bangkok Airways ticket offices to receive a full refund.

Passengers who booked their tickets through travel agencies are advised to directly contact their agents for further assistance.

Earlier Vietnam Airlines and several other Vietnam based airlines had followed suit.

By closing borders to all except cargo, Asean countries are slowly but surely going into lock down mode by default. It first started with restrictions on incoming and outgoing passengers as deaths have started happening in several Asean countries while cases are spiking.

Two of Thailand’s airlines are suspending international flights while Thai Lion Air announced it would ground its entire fleet in Bangkok as travel demand to and around Thailand plummets.

Both Thai AirAsia and Bangkok Airways announced they were suspending all international flights at the weekend following service cuts announced last week. But at least for the immediate future, they are still flying domestic services.

Bangkok Airways made the announcement 21 March on its Facebook page rather than through press releases. It described the international flight cuts as a temporary suspension that would start 22 March “until further notice.”

Domestic services continue, but there are some reductions in the number of daily flights, and the airline has cancelled services to Chiang Rai.

Thai Lion Air was the first airline to announce it will suspend all flights both domestic and international from 25 March to 30 April 2020. It will see the airline ground 17 planes and lay off hundreds of cabin attendants.

Blaming the situation on the Covid-19 outbreak the airline says it will resume normal services on all routes from 1 May onwards, but that timeline could change considering the surge of Covid-19 cases in Thailand that soared to 600 on Sunday in just a few days following two weeks of reporting a relatively stable count of 40 to 50 cases.

Thai AirAsia confirmed it was halting all international flights from 22 March to 25 April 2020 to comply with the current Covid-19 epidemic control measures.

The airline says it will offer passengers the opportunity to rebook flights later in the year but not exceeding 180 days from the time of the original booking.

They can also store the fare as a credit that can be used to buy a fare before the end of the year.

However, reaching out to the airline is not so easy. The airline uses a virtual assistant or bot that replaced call centres and help-desk options some months back and customer response is less than favourable.

Complaints are piling up that the bot is overloaded and cannot process requests, leaving passengers with just one alternative. They have to visit the airline’s airport office and file a request for a refund or fee-free change to staff.