Many Hotel guests who are displeased with their hotel experience might complain to the manager or tweet out a complaint.
One guest preferred to drive his truck through the lobby of a hotel last week, authorities say, narrowly missing two employees at the front desk.
John Edward Parsley was arrested and accused of ramming his truck through the lobby of the Comfort Inn and Suites in Alva. He was angry at a billing dispute.
The incident began when the 62-year-old man attempted to pay for his room with a debit card and it was declined. Parsley insisted the hotel try his card again and it was once again denied. Parsley ultimately paid for his room with cash withdrawn from an ATM.
The next day, Parsley asked to stay another day and once again attempted to pay with his debit card. The card was once again denied, forcing the guest to pay with cash once more.
After payment, Parsley discovered the hotel put a hold of over $US200 on his account.
According to the hotel staff, Parsley demanded they remove the hold from his card.
Afterwards, Parsley allegedly climbed into his truck and drove into the lobby.
Parsley was still upset and called police while he was threatening to drive his truck through the lobby,” hotel co-owner Rupal Kingston Christian said.
“Dispatch told him to step outside, and then he positioned his truck facing the lobby and I called police back telling them this.”
Surveillance camera footage shows a man getting into a truck as a police officer speaks to him. The truck then accelerated, crashing into the lobby. Although the hotel staff was behind the desk when the incident took place, no one was killed or seriously injured.
Parsley was arrested and booked on charges of assault and malicious injury to property. According to a police report, Parsley told officers he allegedly drove the truck through the lobby because “they thought he was bluffing, and he proved he wasn’t”.
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