In addition to the earlier cancellation of flights SQ 528 (Singapore to Chennai) and SQ 529 (Chennai to Singapore) scheduled to depart on 2 December 2015, flights SQ 528 and SQ 529 scheduled to depart on 3 December, 4 December and 5 December 2015 will also be cancelled.
Customers who are conenecting to SilkAir's Chennai flights are advised to refer to http://goo.gl/zANPNa for updates on SilkAir's flight cancellations.
Singapore Airlines will waive fees for re-bookings or re-routings, for customers holding confirmed Singapore Airlines or SilkAir tickets on Singapore Airlines or SilkAir flights arriving in or departing from Chennai.
The waiver is valid for tickets issued on or before 3 December 2015, for travel to/from Chennai until 6 December 2015 (date inclusive). Re-booked travel will be permitted until 20 December 2015 (date of out-bound travel commencement). Fare top-ups may apply, where applicable, for re-routings.
The above guidelines will also apply to redemption tickets.
Customers in Chennai who require assistance are requested to call the following reservation numbers as the Singapore Airlines Chennai town office is closed.
SIA Mumbai +912261747555
SIA Delhi +911244310999
SIA Bengaluru +918022867870
Customers are also advised to check our website for further updates. We apologise for any inconvenience caused.
3 comments:
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