Two economy passengers on a domestic Chinese flight who demanded upgrades to first class, injured four cabin attendants and a security officer and delayed the plane for nearly two hours are being investigated by police, Hainan Airlines said in a statement on Tuesday.
The airline said it would take legal action against the two men, who were not named, and apply to the Civil Aviation Administration to have them added to a national black list of disgraced passengers who are banned from air travel in future.
The two men holding economy class tickets occupied seats in the first class cabin after boarding flight HU7041 from Taiyuan, in northern Shanxi province to the southern metropolis of Chongqing on Sunday.
They refused to leave the seats or pay for the price differences before taking off.
They argued with the cabin crew and then hit them when they were asked to return to their own seats, the statement said.
The pilot stopped the plane as it was taxiing to the runway and returned to the terminal to allow police to board the plane and take the two men away, causing the flight to be delayed for two hours.
Hainan Airlines strongly condemned the behaviour in a statement: “We call for more understanding and respect for people in service jobs and for civilised behaviour in the cabin.”
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