The Goods
To find our answer we looked at over 7,000 U.S. hotel Facebook pages with a combined 40,000,000 fans and tracked their engagement and fan growth over the space of 90 days between May and August 2015. We then grouped these hotels by a few common types, features, or locations and plotted them on the chart below.

Hotels that promote airport access or proximity came out on top with 9.8% growth and 10.9%% engagement. Hotels with casinos came in at the bottom for growth (5.2%) with hotels at or near ski resorts, in their offseason, seeing the lowest average engagement at 5.2%.
What This Means
The fact that an airport hotel not only grows 30% faster but has nearly 40% more engagement than a downtown hotel is a bit surprising. We expected to see differences, but perhaps not this great.
What gets us thinking, of course, is why these gaps exist? Our instinct is that occupancy may play a role which, as you might have guessed, is something we’ll try to tackle in an upcoming post.
New Week: New Post
We’ve been publishing new resort- and hotel-specific insights like this one every week for three years. We cover everything from hotel social engagement to email marketing best practices and everything in-between.
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