Jet Airways says it has suspended a foreign pilot from flying duty over allegations he assaulted a woman and hurled racist abuse at another passenger on a domestic flight.
The Mumbai-based airline confirmed the incident took place on April 3 on a Chandigarh-Mumbai flight, adding the pilot in question had been taken off the flying roster soon after and an apology had been extended to the victim.
“As regards the said incident, Jet Airways has noted guest feedback with concern and regrets the incident,” Jet Airways said in a statement on Wednesday.
The airline has, as per policy, initiated a full-fledged investigation, based on specific inputs from guests, concerned departments and agencies.
Cricketer Harbhajan Singh has weighed in on the scandal, although he clarified that he had not witnessed the incident first-hand.
“Not only was he racist, but physically assaulted a lady and abused a physically challenged man ... absolutely disgraceful and shame on @jetairways,” said India’s out-of-favour spinner on Twitter, urging Prime Minister Narendra Modi to reprimand the airline and its pilot.
Strict action must b taken &such things should not be allowed or tolerated in r country.. #proudtobeindian let's get together and sort this
— Harbhajan Turbanator (@harbhajan_singh) April 26, 2017
Scandals have dogged the airline industry in recent weeks, particularly in the United States after United Airlines drew global outrage for forcefully dragging a passenger off an overbooked flight.
Footage of the April 9 incident captured by fellow passengers went viral on social media and caused a public relations calamity for the carrier and airport officials.
Etihad Airways, the national airline of the United Arab Emirates, and strategic partner Jet Airways, India’s full-service, premium international carrier, have signed a groundbreaking agreement with the Government of Maharashtra to promote tourism to the western Indian state.
The partnership will enable both airlines to capitalise on their strong links with Maharashtra and further propel domestic and international arrivals into the state capital Mumbai and beyond. It is the first time an Indian state has signed a tourism collaboration agreement with airlines.
The Honourable Chief Minister of Maharashtra Shri Devendra Fadnavis presided over the signing of the Memorandum of Understanding in Mumbai today. The agreement was signed by Valsa Nair Singh, IAS, Principal Secretary, Tourism and Culture, Government of Maharashtra; Neerja Bhatia, Vice President, Etihad Airways Indian Subcontinent; and Jayaraj Shanmugam, Chief Commercial Officer, Jet Airways. It followed months of discussions between the leadership of both airlines and the state government on exploring ways to collaborate in promoting tourism.
Under the agreement, the three entities will pool marketing resources to participate in travel-trade events in key international markets such as the UK and the UAE, jointly promote ‘Destination Maharashtra’ through advertising campaigns, and organise inbound familiarisation trips for media and travel agents.
Etihad Airways and Jet Airways are key contributors to India’s thriving travel and tourism sector carrying the biggest combined share of international traffic to and from India with one in five travellers choosing either carrier.
Collectively, they operate five flights a day between Abu Dhabi, the UAE carrier’s operational hub, and Maharashtra’s main international gateway of Mumbai with domestic connections across the country. In addition, Jet Airways flies daily between Maharashtra’s second largest city of Pune and Abu Dhabi.
Maharashtra, the third largest state in India, is one of India’s most popular tourist destinations. Mumbai ranks second after the Indian capital Delhi in terms of first port of entry for foreign tourist arrivals into India, and fifth in domestic tourist visits.
Commenting on the association, Shri Jaykumar Rawal, Hon’ble Minister of Tourism, Government of Maharashtra stated, "We are honoured to welcome this opportunity to strengthen our cooperation with Etihad Airways and Jet Airways.
This MoU is the beginning of a strategic partnership with two leading and most important international airlines to attract as many international tourists as possible. Together, we can create benefits for travellers and shareholders.
Our aim is to jointly put in place the best strategies and practices to increase Maharashtra’s marketing footprint and position it as the most preferred destination."
Smt. Valsa Nair Singh, IAS, Principal Secretary, Tourism and Culture, Government of Maharashtra added, "We’re delighted to further strengthen our relationship with Etihad Airways and Jet Airways.
This is a landmark agreement that will provide valuable support for Maharashtra Tourism’s global campaigns and marketing activities, as well as some of the industry’s most important trade and business events. This unique and important partnership between Maharashtra Tourism, Etihad Airways and Jet Airways will boost the state’s image exponentially."
James Hogan, Etihad Aviation Group President and Chief Executive Officer, said, "Being part of one of the world’s largest economies, Maharashtra has plenty to offer to business and leisure travellers.
We are therefore delighted to expand our links to promote tourism to this vibrant state, which we have been serving with dedicated flights for 13 years."
"This agreement represents the first time a state government has ventured into such a tourism partnership with the airline industry, hence we appreciate the opportunity to work with our strategic Indian partner Jet Airways on this breakthrough agreement.
Our combined operation with Jet Airways between Abu Dhabi and Mumbai, complemented by Jet’s widespread domestic services, is further testament to the importance of Maharashtra on our route map."
Naresh Goyal, Chairman, Jet Airways, said, "It is a moment of both pride and honour that the Government of Maharashtra has chosen to join hands with Jet Airways and our strategic partner Etihad Airways in this unique initiative of leveraging our collective resources and impact for strengthening travel and tourism to the state."
"Mumbai is Jet Airways’ home hub and the airline shares a warm and emotional bond with Mumbai and the state of Maharashtra.
We operate our highest number of flights from the city and have always positioned and promoted Mumbai as the gateway to the state and the country. Our mutual network represents a huge market that can be potentially accessed in support of this initiative."
Maharashtra is home to a diverse range of tourist attractions, from beaches, caves, forts, wildlife, tiger reserves, national parks and hill stations, to monuments, palaces, festivals, places of worship, and adventure sports. Mumbai, the international gateway to Maharashtra, is the country’s financial hub and home to numerous museums, architectural heritage and Bollywood, the world’s largest film industry in terms of movie production.
Since Jet Airways began operations from Mumbai in 1993, the airline has flown millions of guests to and from its main hub over the past 24 years.
Mumbai was also the first Indian city to be served by Etihad Airways with the launch of daily flights in September 2004. A second daily service was introduced in November 2013, followed two years later by a third daily frequency.
Etihad Airways has carried more than two million guests on the route over the past 13 years with key inbound markets including Abu Dhabi, London, New York, San Francisco and Chicago.
Etihad Airways’ Indian network to and from Abu Dhabi covers 11 cities that also includes Ahmedabad, Bengaluru, Chennai, New Delhi, Hyderabad, Jaipur, Kochi, Kolkata, Kozhikode and Thiruvananthapuram.
Jet Airways offers the additional Indian cities of Pune, Lucknow, Mangalore and Goa to Abu Dhabi, as well as numerous domestic connections.
During 2017, Jet Airways is scheduled to launch flights from Kannur and Chandigarh to Abu Dhabi, subject to appropriate regulatory approvals and completion of operational readiness at these airports.
Combined, both carriers operate over 250 flights each week between Abu Dhabi and 15 Indian cities.
About Maharashtra Tourism Development Corporation (MTDC)
Tourism is one of the fastest growing sectors in the state, which generates substantial foreign exchange and has culminated in significant employment prospects. Maharashtra Tourism Development Corporation (MTDC) was established with the aim of promoting tourism in the state.
Since its foundation, MTDC has been at the forefront of development and maintenance of various tourist sites and at present owns and maintains resorts in these regions.
To aide tourists, MTDC has opened information centres at all popular destination, which provide travel information about various tourist spots in Maharashtra along with travel maps, Maharashtra tourism guides and travel books at affordable prices.
Maharashtra is one of the most popular tourist destinations in India offering a diverse range of experiences from pristine beaches, wildlife sanctuaries, hill stations, natural caves, waterfalls, to imposing forts, colourful festivals, ancient pilgrimage shrines, museums, and historical monuments. For further details, please visit: maharashtratourism.gov.in
About Etihad Aviation Group
Etihad Aviation Group (EAG) is a diversified global aviation and travel group comprising five business divisions – Etihad Airways, the national airline of the United Arab Emirates, Etihad Airways Engineering, Etihad Airport Services, Hala Group and Airline Equity Partners.
The group has minority investments in seven airlines: airberlin, Air Serbia, Air Seychelles, Alitalia, Jet Airways, Virgin Australia, and Swiss-based Darwin Airline, trading as Etihad Regional.
From its Abu Dhabi base, Etihad Airways flies to, or has announced plans to serve, more than 110 passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and the Americas.
The airline has a fleet of over 120 Airbus and Boeing aircraft, with 204 aircraft on firm order, including 71 Boeing 787s, 25 Boeing 777Xs, 62 Airbus A350s and 10 Airbus A380s. For more information, please visit: etihad.com
About Jet Airways
Jet Airways is India’s premier international airline which operates flights to 65 destinations, including India and overseas. Jet Airways’ robust domestic India network spans the length and breadth of the country covering metro cities, state capitals and emerging destinations.
Beyond India, Jet Airways operates flights to key international destinations in South East Asia, South Asia, Middle East, Europe and North America. The Jet Airways Group currently operates a fleet of 112 aircraft, comprising Boeing 777-300 ERs, Airbus A330-200/300, Next Generation Boeing 737s and ATR 72-500/600s.
Jet Airways, together with airberlin, Air Serbia, Air Seychelles, Alitalia, Etihad Airways, Etihad Regional operated by Darwin Airline, and NIKI, participates in Etihad Airways Partners.
Etihad Airways is part of the Etihad Aviation Group, which also holds minority investments in each of these airlines. Visit jetairways.com