Tuesday 29 August 2017

VACANT POSITION: Cluster Revenue Manager @ Hilton Garden Inn - Al Mina, Dubai

A Cluster Revenue Manager with Hilton Garden Inn hotels the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will it be like to work for this Hilton Brand?

With thousands of hotels in more than 80 countries, Hilton Worldwide offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget.

If you understand the importance of a proper welcome and know how to offer an exceptional hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Worldwide. Because itメs with Hilton Worldwide where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. We're Hilton Worldwide. Welcome.

What will I be doing?

As Revenue Manager, you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general. A Revenue Manager would be responsible for completing a variety of reports to help the organization track financial health and progress. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals

- Ensure yield exemptions are investigated and analysed and new business opportunities are identified

- Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk

- Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement

- Complete and analyse month-end reports

- Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings

- Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference & Banquet (C&B) meeting space

- Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks

- Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties

What are we looking for?

A Cluster Revenue Manager with Hilton Garden Inn hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:


- Positive attitude and good communication skills

- Commitment to delivering a high level of customer service

- Excellent grooming standards

- Flexibility to respond to a range of different work situations

- Ability to work under pressure and under own initiative

- Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


- Knowledge of local market

- Knowledge of hospitality

- Passion for sales and for achieving targets and objectives

- Degree level qualification in a relevant field would be advantageous


What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement.

As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about Hilton Worldwide --- offering an open door, a welcoming smile, and an exceptional experience.

- Reached a total of 29 million Hilton HHonorsᆴ members ラ with 2.5 million members joining in 2010 alone

- One of the largest hospitality companies in the U.S. by number of rooms

- Developing one of the largest pipelines in our history and in the industry --- with a special commitment to global expansion

- First major hospitality company to require sustainability measurement as a brand standard


Tourism Observer

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